b3999 Terms & Conditions

1 Introduction

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and b3999 ("b3999", "we", "us", "our"), governing your access to and use of the b3999 online casino and sports betting platform available at b3999.io (the "Platform"), including all games, wagering services, promotional offers, account management tools, and payment facilities made available through the Platform.

By registering an account on b3999, accessing any part of the Platform, or placing any wager, you confirm that you have read, understood, and unconditionally accepted these Terms in their entirety. If you do not accept these Terms, you must immediately cease using the Platform and close your account.

These Terms apply to all products and services available on the Platform, including but not limited to cricket betting, live casino games, video slots, crash games, and any other wagering product offered by b3999 now or in the future. Additional terms specific to individual promotions or product categories may be published separately; in the event of conflict with these Terms, the more specific document shall govern in relation to that product or promotion only.

2 Eligibility

To register and maintain an account on b3999, you must at all times:

• Be at least 21 years of age;
• Be a natural person acting on your own behalf and not as an agent or representative of any third party;
• Not be a current employee, contractor, director, or immediate family member of an employee of b3999 or any of its affiliated entities or game providers;
• Not be registered as a self-excluded player on the b3999 platform or any linked responsible gaming registry;
• Have full legal capacity under the laws applicable to you to enter into a binding contract;
• Access and use the Platform solely for personal entertainment purposes.

b3999 reserves the right to request documentary evidence confirming your eligibility at any time. Acceptable identity documents include a valid Bangladesh National Identity Card (NID), passport, or birth certificate accompanied by a secondary form of identification. Failure to provide satisfactory documentation within the timeframe specified by b3999 may result in account suspension and the withholding of pending withdrawals pending verification.

b3999 operates on a strict 21+ only policy without exception. If at any point it is determined that a player is under 21 years of age, the account will be immediately and permanently closed, all deposits will be returned where technically possible, and any winnings accrued during the period of underage use will be voided in full.

3 Account Registration and Management

Each player is permitted to hold one (1) account only on the b3999 Platform. The registration of duplicate, secondary, or substitute accounts — whether under the same or different personal details — is strictly prohibited. Where b3999 identifies multiple accounts linked to a single individual (by mobile number, National ID, device fingerprint, IP address, or payment method), all accounts will be suspended pending investigation, and any balances, bonuses, or pending withdrawals across all accounts may be forfeited.

During registration, you are required to provide accurate, complete, and current information, including:

• Your full legal name as it appears on your National ID;
• A valid mobile number registered in your name (used for account verification and OTP delivery);
• A valid email address accessible by you;
• Your date of birth;
• Your preferred currency (Bangladeshi Taka, BDT).

You are solely responsible for ensuring that all account information remains accurate and up to date. b3999 may, at its discretion, require re-verification of account details at any time. Providing false, misleading, or incomplete information at registration or during subsequent verification constitutes a material breach of these Terms and will result in immediate account closure.

You are responsible for the confidentiality and security of your login credentials. You must not share your username or password with any third party. b3999 will never request your password through any channel. Any activity conducted through your account — including wagers placed and withdrawals requested — will be treated as having been authorised by you unless you notify b3999 of a security breach promptly via the support channel at [email protected].

4 Deposits and Withdrawals

b3999 supports deposits and withdrawals in Bangladeshi Taka (BDT) via the following primary payment channels: bKash, Nagad, Rocket, Upay, and selected banking partners including Dutch-Bangla Bank, City Bank, BRAC Bank, and Sonali Bank. Additional payment methods may be made available or withdrawn from time to time at b3999's discretion.

Deposits:

• The minimum deposit amount is ৳300.
• Deposits via bKash and Nagad are typically credited to your b3999 wallet within 60 seconds of successful payment confirmation.
• b3999 does not charge deposit fees; however, your payment provider may apply its own transaction fees for which b3999 accepts no liability.
• Deposits must be made from a payment account registered in your own name. Third-party deposits are not accepted and will be returned where possible.

Withdrawals:

• The minimum withdrawal amount is ৳500.
• Withdrawals are processed to the same payment method used for your most recent deposit, subject to technical availability.
• Withdrawal requests are reviewed within 2 to 24 hours during normal operating conditions. Processing times may be extended during high-demand periods, system maintenance, or where additional verification is required.
• b3999 reserves the right to request KYC documentation — including a copy of your NID and a screenshot of your bKash or Nagad wallet registered number — before releasing any withdrawal above ৳10,000 or where unusual account activity is detected.
• Withdrawals will not be processed while any active bonus wagering requirement remains unfulfilled on your account.

5 Bonuses and Promotions

b3999 offers various promotional incentives including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All promotions are subject to the following general conditions in addition to any promotion-specific terms published at the time of the offer.

• Bonuses are available to players aged 21 and above who hold a fully verified b3999 account.
• Each promotional offer may be claimed once per player, per household, per device, and per IP address unless explicitly stated otherwise.
• All bonuses carry a wagering requirement that must be met in full before any associated winnings may be withdrawn. The applicable wagering multiplier is stated clearly at the point of opt-in for each promotion.
• Wagering requirements must be satisfied within the validity period specified for each bonus. Bonus funds and any associated winnings that remain at the expiry of the validity period will be forfeited automatically.
• b3999 reserves the right to alter, suspend, or withdraw any promotional offer at any time without prior notice. Where an offer is withdrawn after a player has already opted in, the player's accrued progress toward the wagering requirement will be honoured.
• The use of bonus funds is subject to maximum bet limits as specified per promotion. Bets placed above the stated maximum bet value using bonus funds may be voided at b3999's discretion.
• Bonuses obtained through fraudulent means, including through the use of multiple accounts or through coordinated bonus abuse, will be voided and the relevant accounts closed.

6 Betting Rules and Game Conduct

All wagers placed on b3999 — whether on casino games, live dealer tables, sports events, or crash games — are subject to the specific rules of the relevant game or market, as displayed within the game interface or sportsbook at the time of wagering. The following general rules apply across all products:

• All bets are final once confirmed. b3999 does not accept cancellation requests for confirmed wagers except where a manifest technical error is identified.
• In the event of a technical disruption during a live casino game session, interrupted rounds will be resolved in accordance with the game provider's own rules. Where resolution is not possible, the relevant stakes will be refunded to the player's account.
• Sports betting markets are settled in accordance with the official result as declared by the relevant governing body (e.g., ICC for cricket, FIFA for football). Where the official result is later revised — for example, as a result of disciplinary action — b3999 will not retroactively adjust settled bets.
• b3999 reserves the right to void any bet where it is determined that the odds or game outcome were materially affected by a technical error, data feed failure, or irregular market behaviour.
• Maximum win limits apply to individual game sessions and sports betting markets. These limits are displayed within the relevant game or market interface and may vary by product and by player account tier.

7 Prohibited Conduct

The following activities are strictly prohibited on the b3999 Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, and forfeiture of balances:

• Use of automated software, bots, scripts, or artificial intelligence tools to place bets, scrape data, or otherwise interact with the Platform without human input;
• Arbitrage betting strategies designed to exploit pricing inefficiencies across markets or platforms;
• Collusion between two or more players to gain an unfair advantage in any game or market;
• Chip-dumping or deliberate loss of funds in order to transfer balance to another account;
• Fraudulent chargebacks or the reversal of payment transactions after funds have been used for wagering;
• Use of stolen, fraudulent, or unauthorised payment methods for any deposit;
• Providing false identity information at any stage of the registration or verification process;
• Any form of money laundering, terrorist financing, or other criminal activity conducted through or in connection with the Platform;
• Attempting to gain unauthorised access to the Platform's backend systems, databases, or source code;
• Exploiting software bugs, game errors, or unintended platform behaviour to generate winnings or credits not earned through legitimate play.

b3999 actively monitors all account and wagering activity using automated fraud detection systems. Where prohibited conduct is identified or reasonably suspected, b3999 will take immediate protective action including account suspension and, where required by law, reporting the matter to relevant authorities.

8 Intellectual Property

All content on the b3999 Platform — including but not limited to the b3999 brand name, logo, interface design, graphics, text, game thumbnails, promotional imagery, software, and data compilations — is the exclusive property of b3999 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal entertainment purposes in accordance with these Terms. This licence does not permit you to: copy, reproduce, distribute, publicly display, modify, reverse-engineer, or create derivative works from any Platform content; use any b3999 branding, trade marks, or logos in any context without prior written consent; or scrape, harvest, or systematically extract data from the Platform by any means.

9 Limitation of Liability

To the fullest extent permitted by applicable law, b3999 shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary loss or damage arising from your use of the Platform, including but not limited to:

• Loss of funds resulting from wagering activity undertaken on the Platform;
• Technical failures, service interruptions, or data transmission errors beyond b3999's reasonable control;
• Unauthorised access to your account resulting from your failure to maintain the security of your login credentials;
• Decisions made in reliance on information published on the Platform, including odds, statistics, or promotional content;
• Delays in deposit crediting or withdrawal processing attributable to third-party payment providers including bKash, Nagad, Rocket, or banking partners.

Nothing in these Terms shall operate to exclude or limit b3999's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

10 Privacy and Data Protection

b3999 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. By accepting these Terms, you also accept the Privacy Policy. The Privacy Policy describes the categories of personal data collected, the purposes for which it is processed, the legal bases for processing, data retention periods, and your rights as a data subject.

b3999 implements industry-standard security measures — including 256-bit SSL encryption across all pages and transactions — to protect personal and financial data. However, no transmission over the internet or storage system can be guaranteed to be completely secure, and b3999 cannot provide an absolute assurance of security beyond the measures stated.

11 Responsible Gaming

b3999 is committed to promoting responsible gambling practices among all players. The Platform provides a suite of responsible gaming tools accessible from within your account settings at any time, including deposit limits, session time reminders, cool-off periods, and self-exclusion options. Players who feel that gambling is causing a negative impact on their personal, financial, or social wellbeing are strongly encouraged to make use of these tools or to contact our support team for assistance.

Full details of all responsible gaming tools and support resources available through b3999 are set out in our dedicated Responsible Gaming page. The 21+ age restriction is a non-negotiable condition of platform access and is enforced without exception.

12 Amendments to These Terms

b3999 reserves the right to amend, update, or replace these Terms at any time. Where a material change is made, b3999 will provide notice to players via the email address associated with their account and/or via a prominent notice on the Platform, with a minimum of 14 days' notice before the amended Terms take effect, except where a shorter notice period is required to comply with a legal obligation or to address a security risk.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may request account closure by contacting support. Any wagers already placed before the effective date of an amendment will be settled under the Terms that were in force at the time the wager was accepted.

13 Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with applicable law. b3999 operates as a safe and reliable platform committed to fair play and transparent operations. Any dispute arising out of or in connection with these Terms or your use of the Platform shall in the first instance be referred to b3999's customer support team, who will endeavour to resolve the matter within 10 business days of receipt of a formal written complaint submitted to [email protected].

Where a complaint cannot be resolved through the internal process, the parties agree to attempt resolution through good-faith negotiation before pursuing any other remedy. b3999 does not make representations regarding the legal status of online gambling in any specific jurisdiction, and it is the player's responsibility to ensure that their use of the Platform complies with the laws applicable to them in their location.

14 Contact Information

If you have any questions, concerns, or formal complaints regarding these Terms or any aspect of the b3999 Platform, please contact our support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the in-platform chat widget
• Support hours: 24 hours a day, 7 days a week, including Bangladesh public holidays
• Response time: Email responses within 24 hours; live chat average under 3 minutes

For responsible gaming queries specifically, please visit the Responsible Gaming page for a full list of tools, resources, and support contacts. For questions about data handling and your privacy rights, please refer to our Privacy Policy.