Player Wellbeing First

Responsible Gaming at b3999

At b3999, we believe that gaming should be an enjoyable form of entertainment — never a source of financial stress or personal harm. This page outlines the tools, policies, and support resources we provide to every player in Bangladesh, so that your time on b3999 remains fun, controlled, and safe.

21+ Players Only
Deposit Limits Available
Time-Out Features
Self-Exclusion Tools
Important — Please Read Before You Play

Gambling is intended for adult entertainment only. b3999 is strictly a 21+ platform. If you believe your gambling habits are causing distress, financial difficulty, or strain on personal relationships, please make use of the responsible gaming tools described on this page or contact our support team immediately. Help is always available — you are never alone.

Our Commitment

How b3999 Protects Every Player

Responsible gaming is not an afterthought at b3999 — it is built into the core of how the platform operates. Below are the six pillars of our player protection commitment.

Strict 21+ Age Verification

Every new account on b3999 undergoes an age and identity verification process. Players must be aged 21 or above to register, deposit, place bets, or withdraw winnings. We use document checks and cross-referencing to ensure that no underage individual gains access to the platform. If we discover an underage account, it is immediately closed and any deposits are returned.

Deposit Limits

b3999 allows you to set daily, weekly, or monthly deposit limits on your account, denominated in Bangladeshi Taka (৳). Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period before it becomes active, giving you time to reconsider. Reducing a limit takes effect instantly. You can manage these settings any time from your account dashboard or by contacting support.

Session Time Limits

You can configure maximum session durations so that b3999 automatically notifies you — or logs you out — when a pre-set play period has elapsed. This is particularly useful for players who lose track of time during extended gaming sessions. Time reminders appear as on-screen alerts, helping you stay aware of how long you have been playing and encouraging regular breaks.

Time-Out Periods

If you feel you need a short break from gambling, b3999 offers time-out periods ranging from 24 hours to 6 weeks. During a time-out, your account is temporarily suspended — you cannot log in, deposit, or place bets. The time-out cannot be reversed once activated. After the period ends, your account is automatically restored. Time-outs are available instantly via your account settings or upon request to our support team.

Self-Exclusion

Self-exclusion is a long-term tool for players who feel they need a more substantial break from gambling. b3999 offers self-exclusion periods of 6 months, 1 year, 2 years, or permanent exclusion. During self-exclusion, your account is fully closed and you will not receive any marketing communications from b3999. Requests for self-exclusion are processed within 24 hours and cannot be reversed during the chosen exclusion period.

24/7 Support Access

Our player support team is available around the clock, every day of the year. If you are concerned about your gambling behaviour — or that of someone you care about — you can reach b3999 support via live chat within the platform or by emailing [email protected]. All responsible gaming enquiries are handled with complete confidentiality and treated as the highest priority.

Player Tools

Your Control Panel for Safe Play

b3999 gives every registered player in Bangladesh direct, immediate access to a comprehensive suite of account controls. These tools are designed to put you firmly in charge of your gaming experience — whether you want to set a budget, reduce your playing frequency, or step away entirely for a period of time.

All limit and restriction changes that increase your exposure (for example, raising a deposit limit or cancelling a time-out) are subject to a mandatory cooling-off period. Changes that reduce your exposure — such as lowering a limit, activating a time-out, or requesting self-exclusion — take effect instantly and without exception.

We strongly encourage all players to take a few minutes to review and configure these settings immediately after registration. Taking proactive control of your gaming environment is one of the most effective ways to ensure that gambling remains a positive and entertaining activity.

Daily Deposit Limit

Cap the total amount you can deposit in a single 24-hour period. Ideal for day-to-day budget management. Limits can be set in any ৳ amount starting from ৳500.

Instant to reduce
Weekly Deposit Limit

Set a rolling 7-day cap on deposits to keep your weekly gambling budget consistent and predictable. Any bKash, Nagad, or Rocket deposit that would breach the limit is automatically declined.

Instant to reduce
Monthly Deposit Limit

A monthly ceiling on total deposits gives you a high-level view of your gambling expenditure over a calendar month. Useful for players who prefer to manage finances on a monthly basis.

Instant to reduce
Session Time Reminder

Receive an on-screen notification after a set play duration — 30 minutes, 1 hour, 2 hours, or a custom interval. The reminder pauses the action and prompts you to take a break.

Configurable
Short Time-Out

Take a break of 24 hours up to 6 weeks. Account access is suspended for the full duration — no logins, no deposits, no bets. The time-out cannot be cancelled once it begins.

Irreversible during period
Self-Exclusion

Close your account for 6 months, 1 year, 2 years, or permanently. Marketing is stopped. Re-registration is blocked during the exclusion period. For permanent exclusion, the block is indefinite.

Cannot be reversed
Know the Signs

Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. It affects players of all backgrounds, income levels, and experience levels — including those who have gambled casually for years without issue. The key warning signs often involve changes in behaviour, attitude, and financial situation.

If you recognise several of the following patterns in your own gambling behaviour, we strongly encourage you to use one of b3999's protective tools immediately, and to seek external support if needed. Acknowledging a problem early is the most powerful step towards resolving it.

Warning Signs to Watch For

  • Spending more than you can afford to lose, or chasing losses to recover previous losses
  • Gambling interfering with work, studies, or family responsibilities in Dhaka, Chittagong, Sylhet, or elsewhere
  • Borrowing money, selling possessions, or using savings reserved for essential expenses
  • Feeling restless, irritable, or anxious when not gambling
  • Hiding gambling activity from friends, family, or colleagues
  • Lying about the amount of time or money spent on gambling
  • Using gambling to escape stress, depression, or personal problems
  • Repeated unsuccessful attempts to cut down or stop gambling
  • Neglecting personal health, sleep, or relationships because of gambling
Self-Assessment

Quick Self-Check Questions

Answer the following questions honestly. If you answer "yes" to three or more, we recommend reaching out to our support team or considering a self-exclusion period.

1 Have you ever gambled with money that was set aside for essential expenses such as rent, food, or bills?
2 Have you ever felt the need to increase the size of your bets to get the same level of excitement?
3 Have you ever chased losses — that is, continued gambling to try to win back money you had already lost?
4 Have you ever lied to a family member or close friend about how much you have gambled or lost?
5 Has gambling ever caused significant tension, arguments, or distress in your personal or family life?
6 Have you ever tried to stop or reduce your gambling but found yourself unable to do so?
7 Do you find yourself thinking about gambling frequently, or planning your next session well in advance?
8 Have you ever borrowed money or gone into debt as a direct result of gambling losses?

This self-check is provided for informational purposes only and is not a clinical diagnostic tool. For professional assessment, please consult a qualified mental health professional.

21+
Age Policy

Protecting Young People — Strictly 21+ Only

b3999 operates a strict minimum age policy of 21 years for all players. This is not simply a legal formality — it reflects our genuine commitment to ensuring that gambling does not reach young people who are not equipped to manage its risks. We verify the age of every player during the registration and KYC process, and we may request additional documentary proof at any point during your time on the platform.

If you share a device or household with younger family members — children, teenagers, or young adults under 21 — we strongly recommend using device-level parental controls and password-protecting your b3999 account. Never share your account login credentials with anyone. If you suspect that a minor has accessed your account, contact b3999 support immediately at [email protected]. We will investigate and take appropriate action without delay.

Play Smart

The b3999 Responsible Play Principles

Following these principles will help you maintain a healthy and enjoyable relationship with gambling on b3999 — whether you enjoy cricket betting, video slots, live casino games, or any other feature of our platform.

Budget Before You Play

  • Decide on a fixed gambling budget before you start each session — an amount you are fully comfortable losing
  • Never gamble with money allocated for rent, bills, groceries, or family needs
  • Use b3999's deposit limit tools to enforce your budget automatically
  • Keep a record of your wins and losses so you always know your real net position

Keep It Fun

  • Treat gambling as a form of entertainment, not a source of income or a way to solve financial problems
  • Stop playing when the fun stops — winning or losing should not determine your mood for the rest of the day
  • Take regular breaks during gaming sessions, and never play when tired, stressed, or emotionally vulnerable
  • Celebrate wins sensibly — avoid increasing your stakes dramatically after a lucky run

Stay Connected

  • Maintain balance in your life — prioritise relationships, hobbies, work, and health alongside any gambling activity
  • Talk openly with someone you trust if gambling is becoming more than just entertainment
  • Know that asking for help is a sign of strength, not weakness — our support team is ready to assist at any hour
  • Reach out to b3999 support or an external helpline the moment you feel gambling is getting out of control
Get Help Now

You Don't Have to Face This Alone

If gambling is causing you or someone close to you distress, financial hardship, or relationship problems, please reach out. The b3999 responsible gaming support team is available 24 hours a day, 7 days a week, 365 days a year. All conversations are completely confidential and handled with empathy and respect.

To activate a deposit limit, request a time-out, or initiate self-exclusion, contact us using any of the channels below. We will process your request as a matter of urgency — self-exclusion requests are actioned within 24 hours without exception.

Live Chat
24/7 in-platform chat
Response Time
Within 24 hours

For self-exclusion requests, please use the subject line "Self-Exclusion Request" in your email so that our team can prioritise and process it immediately.

Ready to Play Responsibly on b3999?

Now that you are familiar with our responsible gaming tools and policies, explore b3999's full range of cricket betting, slot games, and live casino entertainment — knowing that your safety is always our first priority.

Explore b3999 Casino Cricket Betting Slot Games View FAQ

21+ only. Gambling can be addictive. Please play responsibly.